Ken-Kor IT Services and Consulting Firm in Chicago

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Service Plan Comparison

Description

Stressed
Out

Shared Stress

Managed Stress

Stress Free

Per Server/Per WorkStation/Per month

 

 

 

Call for Pricing

Workstation/Month

 

Up to 10

Up to 25

 

Support/Month

 

 

 

 

Hourly Rate (Items not covered)

$195.00

$125.00

$125.00

 

 

 

 

 

 

Monitoring

 

 

 

 

System Memory Monitoring & Reporting

 

 

 

 

Network Performance Monitoring

 

 

 

 

Hard Drives Monitoring and Reporting

 

 

 

 

System Event Log Monitoring

 

 

 

 

CPU Load Monitoring and Reporting

 

 

 

 

System Services Monitoring

 

 

 

 

Asset Tracking and Management

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reporting

 

 

 

 

Online Customer Portal

 

 

 

 

Monthly System Summary Reports

 

 

 

 

IT Purchasing and Guidance

 

 

 

 

Priority Response Times

 

 

 

 

 

 

 

 

 

Maintenance

 

 

 

 

Microsoft Updates and Patch Management

 

 

 

 

Updates/Patches installed after business hours

 

 

 

 

Online/Email Ticketing System

 

 

 

 

Discounts on Projects & Installations

 

 

 

 

Automatic Problem Escalation & Resolution

 

 

 

 

Third Party Software Updates

 

 

 

 

 

 

 

 

 

Security

 

 

 

 

Vulnerability Scanning

 

 

 

 

Antivirus Protection Logs and Updates

 

 

 

 

Firewall Management and Monitoring

 

 

 

 

Anti-Spam Protection

 

 

 

 

Anti-Virus License

 

 

 

 

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